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Resolve - Ticket Manager

Support ticket system for player assistance and help requests.

Overview​

Resolve provides a comprehensive ticket management system for handling player support requests, bug reports, and assistance needs.

Version 1.0 API 1.21

Key Features​

🎫 Ticket System - Create and manage support tickets
👥 Staff Assignment - Assign tickets to staff members
📝 Notes & Updates - Add notes and track progress
📊 Statistics - Track resolution times
🔔 Notifications - Alert staff of new tickets

Quick Start​

  1. Install Resolve.jar
  2. Players use /ticket create <issue>
  3. Staff use /ticket list to view tickets
  4. Manage with /ticket claim, /ticket close

Commands​

  • /ticket create <message> - Create ticket
  • /ticket list - View tickets
  • /ticket view <id> - View ticket details
  • /ticket claim <id> - Claim ticket
  • /ticket close <id> - Close ticket

Permissions​

  • resolve.create - Create tickets (default: true)
  • resolve.staff - Staff commands (op)

Next: Installation | Commands